Hospital companion in Mumbai & Navi Mumbai
Someone to coordinate the hospital journey, so one family member doesn’t have to manage everything.
How we help
We organise a patient brief from the information you share and help navigate admission documents, desks and forms.
We help you ask the right questions about room eligibility, policy limits, approvals and bills. Insurance decisions remain with the insurer and hospital.
We coordinate hospital errands across pharmacy, billing, TPA and other counters, and keep approved family contacts updated.
Our 72-point protocol covers the hospitalisation journey. Every case is overseen by a senior supervisor.
Care Stewards are background-verified and every case is overseen by a supervisor. We provide non-clinical support, without medical advice, report interpretation or nursing care.
Someone to handle the hospital running around
When a family member is admitted, there are often several things to manage at once: admission forms, pharmacy counters, billing queries and updates for relatives. Our Care Steward acts as an extra pair of hands, helping the family coordinate these tasks while the hospital team manages treatment.
Admission, insurance and billing
We help organise the information you share, navigate admission counters and follow up with the hospital’s insurance desk. We help you ask about room eligibility, policy limits, approvals and bill details. Approval decisions and claim payments remain with the hospital and insurer.
During the stay and at discharge
We coordinate hospital errands, record information shared by the healthcare team and keep your approved family contacts updated. When discharge is planned, we help follow up on paperwork, bills and instructions so the family knows which steps remain.
Arrange a shift
Share the hospital, date and shift you need, along with the family contact authorised to receive updates. Hospitalisation support costs ₹1,999 per 12-hour shift. Please contact us at least 24 hours in advance wherever possible. Assignment and hospital access are subject to availability and hospital rules.
Questions about hospitalisation support
Is a hospital companion the same as a nurse or ward attendant?
No. Our support is non-clinical: coordination, paperwork, errands and family communication. We do not provide nursing care, medical advice or treatment. Tell us what help is needed so we can confirm whether the service fits.
Can I arrange support if I live outside Mumbai?
Yes. You can enquire for a family member in Mumbai or Navi Mumbai. We agree who may receive information and confirm the hospital location, timing and availability before booking.
Can the steward enter an ICU or stay overnight?
Access depends on hospital and ward rules. Share the ward and requested shift in advance so our team can check the arrangements. Booking assistance does not override visitor restrictions.
100% refund if not satisfied.
Explore related support
Tell us where
you need a hand.
Call or WhatsApp us to discuss your visit and check availability.