For patients outside Mumbai
Your chosen doctor.
Your case, taken
to them in person.
Want a second opinion from a doctor in Mumbai? We organise your history and reports, physically take your case to the doctor you choose, and share the recommendations with you.
You choose the doctor. We take your case to them.
Enquire on WhatsAppWe respond within 12 hours of your enquiry.
Start with your hospital
A doctor you choose.
A team on the ground.
For yourself or a family member, we prepare the case remotely and visit the hospital with your documents.
Apollo Hospitals
Explore assistance across 14 specialties, from Cardiac Sciences to Paediatrics.
View hospital and specialtiesFrom preparation to recommendations
How it works.
One organised case file. Your questions ready. Someone there to coordinate the visit.
You choose your doctor
Tell us the doctor you want to consult. The choice is entirely yours; we do not recommend, rank or select doctors for you.
We prepare your case with you
In a preparation session, we collect your detailed history, current concerns, reports, prescriptions and discharge summaries, and note your questions.
We coordinate the appointment
We arrange the appointment with your chosen doctor and confirm the consultation arrangements and separate hospital or doctor charges with you.
We take your case in person
A Redwood Care Steward physically visits the hospital with your organised documents and presents your case and questions to the doctor.
You join by video, if permitted
If the doctor allows, we connect you by video during the consultation so you can participate directly.
We share the recommendations
We share the doctor’s recommendations and documents provided, along with clearly identified Redwood notes from the consultation.
Before the appointment
Tell your story once. We organise the details.
In a preparation session, we collect your detailed history, current issues and treatment so far. We put your documents in order and note the questions you want answered.
Share the records you already have. This checklist is for organising documents, not a request to get new tests.
What to have ready
- Previous consultation notes and current prescriptions
- Available reports, scans and discharge summaries
- A timeline of treatment and your current concerns
- The name of your chosen doctor and your questions
After the consultation
The advice, brought
back to you.
We share the doctor’s recommendations, any documents provided by the doctor, and Redwood’s notes from the consultation. We identify the next steps and questions noted during the visit.
The medical opinion comes from your chosen doctor. Our role is to prepare, coordinate and document.
A few things to know
Your questions, answered.
Can I choose any doctor I want?
Yes. You decide which doctor you want to consult. Share their name with us and we coordinate taking your case to that doctor. Redwood does not influence your choice or select a doctor for you.
Does someone physically visit the hospital with my documents?
Yes. A Redwood Care Steward takes your organised case file to the hospital in person, raises your prepared questions and notes the recommendations shared by the doctor.
Can I join the consultation by video?
We can connect you by video during the consultation if the doctor allows. We discuss the consultation arrangements with you during preparation.
What does the ₹899 fee cover?
₹899 is Redwood’s assistance fee for preparing your case with you, coordinating the appointment, taking your documents to the consultation and sharing the recommendations. Hospital and doctor charges are additional.
When will you respond to my WhatsApp enquiry?
We respond within 12 hours of receiving your enquiry. This is our response time; the appointment date depends on the chosen doctor’s schedule.
Can I arrange this for a family member outside Mumbai?
Yes. We can prepare the case with the patient and their authorised family contact remotely. We share consultation updates with the contacts the patient approves.
Does Redwood provide the medical opinion?
The medical opinion comes from the doctor you choose. Redwood provides non-clinical case preparation and coordination, and shares the advice recorded during the consultation.
Let’s prepare your case
Tell us who you
want to consult.
Message us on WhatsApp with the hospital, department and doctor’s name. We’ll respond within 12 hours and take you through the preparation.
Start on WhatsApp₹899 Redwood fee + hospital and doctor charges
Your choice, throughout.
We do not recommend, rank or select doctors. You decide who you want to consult; we take your case to them.
We discuss appointment arrangements and charges with you during preparation.
How we handle your informationRedwood Health is an independent, non-clinical assistance service. Consultations and medical recommendations are provided by your chosen doctor.