Doctor-issued documents
We share prescriptions, written recommendations and other documents provided during the consultation. The documents available depend on what the doctor issues.
RedwoodHealth +91 84518 54975A major decision. Your questions, heard.
A knee operation has been advised. You want another specialist to review the recommendation, understand the options and help you ask what the operation could mean for everyday life.
Before you bring the patient, we help you bring the case to the doctor of your choice.
Start with what matters
Knee surgery does not always mean knee replacement. A recommendation may concern a meniscus, a ligament or a joint replacement. We organise the original recommendation and your history so the consultation addresses the operation actually proposed.
Prepared before the visit
Pick the questions that matter to your family. We take them in your own words and record the answers shared during the consultation.
One organised case
We arrange the history and reports by date, note gaps and conflicting details, and separate the family’s account from information documented by the treating team.
Share the records you already have. This is a preparation checklist, not a request to get new tests.
Know what comes back
We share prescriptions, written recommendations and other documents provided during the consultation. The documents available depend on what the doctor issues.
Our notes identify the questions raised, the advice recorded and any follow-up instructions shared. They are labelled as Redwood’s account of the discussion, not a new medical opinion.
We identify points the doctor could not answer from the available information and any next steps advised, including whether an examination is needed.
Illustrative format only. This is not a patient record or a doctor’s recommendation.
If our notes differ from the doctor-issued documents, refer to those documents and seek clarification from the doctor.
From your city to your doctor
Call or WhatsApp us with your concern. We explain the assistance and what information is needed.
We organise the records, treatment timeline and questions with the patient or authorised family contact.
A Care Steward visits the chosen hospital or clinic with your case. If permitted, we connect your family by video.
We share what the doctor provides and our clearly identified notes so you can discuss the advice with your treating team.
Clear charges
Redwood’s assistance fee covers case preparation, appointment coordination, taking your case in person and sharing the consultation documents and notes.
Doctor and hospital charges are additional. Any additional tests or pathology review are separate. We confirm the visit arrangements and applicable charges before booking.
Your chosen consultation location
You choose the doctor and hospital. These pages explain Redwood’s assistance; they are not doctor recommendations. Have another hospital in mind? Tell us where your doctor consults.
Before you enquire
Knee replacement is one type of knee operation. This overview also helps you organise questions about meniscus or ligament surgery. Choose the relevant procedure page below for a more specific checklist.
Yes. We prepare the case with the patient or authorised family contact and visit the chosen Mumbai specialist with the records. The specialist decides whether an examination or further information is needed.
Yes. You choose the doctor you want to consult. Redwood does not recommend, rank or select doctors. You can contact us to understand the service before you have all your documents ready.
The doctor decides whether records are sufficient or an examination is needed. We share that advice so you can discuss the next arrangements with your family and treating team.
We respond to enquiries within 12 hours. This is our response commitment, not a promise of an appointment or medical opinion within 12 hours. Appointment timing depends on the chosen doctor’s schedule.
We prepare the case with the patient or authorised family contact and share updates with approved contacts. Our privacy notice explains how we handle personal information.
Prepared by Redwood Health for consultation planning. Updated 26 October 2026. This page explains our assistance and helps organise questions; it does not assess whether a treatment is right for an individual.
Further reading: NHS: knee replacement
Do not delay urgent treatment while waiting for another opinion. Ask the treating team about the timing of the review.
Let’s prepare your case
You do not need to have every document ready to start a conversation.
We respond within 12 hours. Appointment timing depends on your chosen doctor.