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OPD visit assistance · Parel

Can’t reach KEM Hospital in time for OPD registration?

Our Care Steward goes to the OPD counter at KEM Hospital in Parel and asks to register you before you arrive.

In our experience, morning registration runs from 8:30 AM to 10:30 AM. WhatsApp us your department and expected arrival time. The KEM registration team decides whether they can register you in your absence.

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Redwood Care Steward accompanying a family member on an OPD visit

How Redwood helps with registration

  1. Tell us about your visit. Send your visit date, department, expected arrival time and whether this is a first visit or follow-up.
  2. We handle registration at KEM. Once we confirm the arrangements with you, our Care Steward goes to the counter during registration hours and asks the KEM team to register you.
  3. Get an update on WhatsApp. If KEM completes your registration, we’ll tell you where to report. If they need you there in person, we’ll let you know.

Visiting KEM for OPD registration yourself?

  1. Check your department before leaving home. King Edward Memorial Hospital in Parel lists each clinic’s day, consultation hours, building and room. These hours can differ from the morning registration window. Find your department’s OPD day, time and room.
  2. Ask for the OPD registration counter when you arrive. Have the person’s Aadhaar details and phone number handy. Tell the staff which department you need and briefly describe the symptoms if asked. If you need to know which ID the counter will accept, call KEM on 022-2410 7000 before travelling.
  3. Confirm where to report next. Once registered, ask which room to go to and whether you need to give your name at the department desk.

Questions families ask before visiting KEM

Can I register online?

We haven’t confirmed an online booking option for a first OPD visit at KEM Parel. If you want to register from home, call the hospital before setting out.

I’ve visited before. Do I need to register again?

Check the return instructions from your last visit and bring your previous registration details. Some departments list first visits and follow-ups on different days, so check the timetable for your department.

Can someone register for me before I arrive?

Our Care Steward will go to the counter and try to register you before you arrive. The KEM registration team has the final say. We’ll message you with their answer.

What if I reach KEM after 10:30 AM?

Call KEM and ask for your department. Tell them when you expect to arrive and whether you’re already registered. Ask if they can still see you that day. If you’re on your way and need help checking, message Redwood on WhatsApp.

Redwood Health is an independent hospital assistance service. The details on this page are based on our experience. KEM Hospital may change registration timings or procedures at its discretion. For the latest information, call KEM Hospital directly at 022-2410 7000.

Let’s take the next step

Tell us where
you need a hand.

Call or WhatsApp us to discuss your visit and check availability.